Secure, Scalable, Expert-Run IT. Managed by ebb3.
High-performance infrastructure demands high-performance support. ebb3’s Managed Services deliver end-to-end platform reliability and proactive optimisation, purpose-built for GPU-driven environments.
Built on World-Class Technology
What we Manage
Critical Infrastructure.
Covered End to End.
VDI
Environments
Citrix and Omnissa support for GPU-rich, secure virtual desktops.
HPC & AI
Platforms
Security & Compliance
Ongoing vulnerability scanning, patching, threat mitigation and compliance assurance.
Storage &
Backup
Dell, NetApp, Veeam, Wasabi and BaaS environments monitored, managed and maintained.
Licensing & Software
Lifecycle monitoring and support for key platforms including NVIDIA, Citrix, Omnissa and ControlUp.
Monitoring & Optimisation
Integrated telemetry via ControlUp and Lakeside for continuous platform health insight.
What You Get
A
Trusted Extension of
Your Internal IT Team
Direct Access to Experts
UK-based, ITIL-certified support engineers. no ticket tiers or chatbot delays.
Proactive Support
We don’t just react. We monitor, flag, and resolve before users are impacted.
Custom SLAs
Agreements aligned to your workload priority, compliance needs, and uptime expectations.
Strategic Reporting
Regular performance reviews, incident insights, and optimisation roadmaps.
Embedded Partnership
We align with your team’s cadence on Slack, Teams, or directly in your ticketing platform.
Security
Security Isn’t a Feature.
It’s a Foundation.
Risk-based management aligned to ISO 27001
Secure endpoint and session management for VDI environments
Continuous improvement to match evolving threat landscapes
Why ebb3
Always-On Expertise
Transparent Reporting
Continuous Improvement
Proven Customer Satisfaction
With a Net Promoter Score of 89, our customers consistently recognise ebb3 for responsiveness, technical excellence and a partnership approach that delivers lasting confidence in their critical infrastructure.
Service Credentials
Book a Call
Let’s Take the Weight Off
Your IT Team
What Our Clients Say
The team at ebb3 know their stuff. Technically, professionally, and economically they are a class team who it is easy to build a professional relationship with. More importantly for me, they are real people who you can relate to and build long term goals with”.
Dave Moyes – SimpsonHaugh
“Everyone I have dealt with has gone above and beyond, from technical support to sales queries. The expertise has shone through and impressed our end users, who have a vested interest in using our VDI platform.”
Jon Attwood – Morgan Sindall
“Around the clock support, great communication, and reliable. ebb3 have a team of very skilled individuals who compliment Aston Martin Lagonda progression in both HPC & VDI”.
Lea Renaux – Aston Martin
“ebb3 worked with us to design and implement a new Citrix Hybrid deployment to support our application delivery. This is working extremely well, and ebb3 are continuing to add value and work with us to evolve the platform to meet our current and future needs.”
James Holloway – whg
“ebb3 act as a specialist extension of the inhouse IT team. The collaboration on any technical issues or development projects and willingness to roll up their sleeves and get stuck in when problems do arise provides a huge level of reassurance to the practice and our day-to-day VDI operations.”
Dave Moyes – SimpsonHaugh
