ebb3 Managed Services
Expert IT Management. Reliable Support. Secure Solutions.
Experience unparalleled IT support with ebb3’s Managed Services—designed for enterprise-grade performance, fast response times, and secure operations.
With expertise across Digital Workspaces, HPC, Storage, and Backup, ebb3 enables your business to scale effortlessly and securely.
Why Choose ebb3?
Proven Service Excellence
Our industry-leading Net Promoter Score (NPS) of 88 reflects our dedication to exceptional client satisfaction.
ebb3’s support isn’t just reactive—it’s tailored, strategic, and trusted by enterprises to deliver measurable results.
Fast, Direct Access to Experts
Get immediate support from our highly trained, UK-based engineers.
No chatbots or queues—just real-time assistance from ITIL-certified professionals who understand your needs, and bring you best practice standards in every interaction.
Proactive IT Optimisation
Our proactive approach to IT management minimises disruptions, reduces IT workload, and enhances system performance.
We enable your team to focus on driving innovation without being bogged down by platform maintenance.
Certified Best-Practice Support
ebb3 holds VMware Master Service Competency in Digital Workspace and are Citrix Certified Experts in Virtualisation (CCE-V).
This commitment to high standards and consistent quality sets us apart as a reliable partner for your critical infrastructure.
We deliver proactive management, ensuring reliable performance and instant support for our customers.
88
Our Net Promoter Score
We take a customer-centric approach to support. Taking the time to understand each customers unique needs allows us to deliver tailored support.
Building strong, collaborative relationships is at core of our managed services. We believe in working closely with our customers, fostering open communication and trust.
Our proactive support and optimisations ensure their platforms operate at peak efficiency, minimising disruption to critical operations.
This dedication has earned us a Net Promoter Score of 88 for the second year running, reflecting our commitment to excellence.
We take the time to understand our customers' requirements, allowing us to deliver effective support, tailored to the unique needs of each organisation
Security & Compliance
ISO 27001:2022 Certified for Best-in-Class Security
Security is central to our managed services. With ISO 27001:2022 certification and JOSCAR registration, ebb3 prioritises robust data security and compliance, ensuring your sensitive data is safeguarded against emerging threats.
Our risk-based security approach proactively identifies and addresses vulnerabilities, delivering resilience and peace of mind.
Continuous Improvement for Ongoing Protection
Our commitment to continuous improvement means we stay ahead of industry standards and threat landscapes, keeping your data secure and resilient through adaptive security practices.
We are committed to continuous improvement, ensuring your data remains secure and resilient against emerging threats.
Discover the ebb3 Difference
Ready to elevate your IT management and drive operational efficiency? Book a call with our team to explore how ebb3 can enhance your IT infrastructure, streamline support, and secure your data.